Diverted to Delhi

55m

An Australian shopper phoning Coles Myer, an English housewife ringing Harrods and a New York stockbroker calling American Express all have one thing in common―their customer service queries are likely to be re-routed to India and answered by Indians impersonating local operators. It’s an increasingly attractive business proposition―labour and set-up costs are low yet the staff is keen and highly educated. Diverted to Delhi follows university graduates through a training course as they put aside their own identities and learn to speak and think like their international callers.

Crew

Greg Stitt

Director, Writer, Producer

Joel Peterson

Director of Photography

Dasha Ross

Executive Producer

Diverted to Delhi

Crew

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